DBS Hiring Banking, Commerce Graduates: Check Post Details

Overview:

DBS is hiring an experienced Officer, Customer Service Officer, Consumer Banking Group at their Mannargudi location. You will ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions.

The complete details of this job are as follows:

Roles and Responsibilities

• Process cash transactions, transfer transactions and clearing of instruments
• Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits
• Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard
• Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.
• Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Requirements:

• 2-4 years Banking Experience
• Graduate preferably Banking/Commerce
• Excellent interpersonal and communication skills
• Ability to build strong relationships with clients.

Responsible

• Ability to meet deadlines.
• Knowledge about internal/external regulations.
• Good Computer Knowledge

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