MBA Vacancy at Amazon

Overview

Amazon is hiring eligible and interested applicants for the post of Associate Vendor Manager, Customer Service, Global Outsourcing at their Uttar Pradesh, India locations.

To complete details for this job are as follows.

Role and Responsibilities

• Support external partner-based teams, guiding operations to achieve the highest standard of customer obsession and service delivery
• Assist Vendor Management with our partner relationships and alignment with key stakeholders across the organization, influencing organizational priorities and business and/or technology direction; impacts team’s goals
• Identify and recommend improvements to org processes, playbooks, or tools.
• Deep dive operational inefficiencies; recommend improvement through scalable mechanisms
• Triage issues, owning resolution, root cause analysis, and corrective action plans
• Must be able to work US business hours

Basic Qualification:

• Experience analyzing data and best practices to assess performance drivers
• Bachelor’s degree or equivalent experience required
• Experience managing stakeholder relationships, including communicating and collaborating across teams and functions
• 4+ years of relevant BPO customer service management experience
• Significant domestic and international travel required (roughly 25%)

Preferred Qualification:

• MBA
• Lean/Six Sigma experience

Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.