Content Writer Vacancy at Phonepe

Phonepe is hiring an experienced Content Writer at their Bangalore location

Vacancy for Content Write at Phonepe

SANDEEP KUMAR | May 23, 2023 |

Content Writer Vacancy at Phonepe

Content Writer Vacancy at Phonepe


Phonepe is hiring an experienced Content Writer at their Bangalore location. You will help improve how PhonePe interacts with its users and work hand-in-hand with peers in User Experience Design, Business, and Creative Tech to develop breakthrough interactive concepts and content strategies.

The complete details of this job are as follows:

What will you be doing:

Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points

Identify measures/communication changes that can be initiated based on analysis

Measure and report performance of all analysis undertaken and assess against goals

On any given day you will be involved in the development of interactive chatbot, work on new interaction models on the PhonePe App and aid 1,500+ customer support executives in delivering a customer experience that is par excellence.

You will also be taking on various communication requests that hit the communication team’s inbox. Also, as we own customer communication, we need someone who is flexible and can easily adapt to the dynamic nature of the customer service industry.

Qualifications for this Job:

4+ years experience in the stock broking industry; creating educational content, crafting videos/rich-media formats

Someone with a deep understanding of customer psychology and is armed with strong narrative skills

A candidate who can cogently and passionately present and defend work/ideas, which improve CX

A communication specialist who can collaborate with multiple verticals/teams

Should be well versed with Microsoft Excel, Powerpoint and Word, popular Content Management Systems

Experience in working with a customer experience teams will be an advantage

To apply for this job, Click here

Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.

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