Deloitte Hiring; Check Post, Location & Qualification Here

Overview:

Deloitte is hiring an experienced Product Engineering-Product Support- Engineer at their Bangalore and Hyderabad location.

The complete details of this job are as follows:-

Roles and responsibilities:

The ideal candidate should be able to:

• Provide excellent customer service to internal and external clients in delivered products and technologies.
• Manage ticket queue for active projects.
• Administer the JIRA platform for clients which involves dashboards, filters, tickets, search queries, etc.
• Work closely with Developers to identify fixes for projects.
• Write small codes and scripts for maintaining our product license management applications.
• Maintain and troubleshoot our Jenkins scripted pipelines for regular job triggers.
• Other tasks as assigned.

Eligibility:

• Bachelor’s Degree in Computer Science or related field.
• Experience coding in core Java.
• Knowledge of additional OOPs languages is a bonus.
• Familiarity with modern technical environments such as Oracle, MSSQL, Apache Tomcat/WebSphere, Linux, agile methodology.
• Ability to provide relevant customer service.
• Experience in JIRA administration or experience working with Atlassian product suite.
• Excellent customer service skills.
• Passion for efficient and reliable solutions.
• Strong analytical skills.
• Experience in Quality assurance techniques for software projects a plus.
• Solution and team-oriented way of working.
• Work thoroughly and comprehensibly.
• Experience in CI/CD pipelines with DevOps and technologies like Jenkins etc. is a plus.
• Passion for learning and exploring new areas.

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