Post Name and Vacancies for IHMCL Recruitment 2023:

According to the official notification of IHMCL Recruitment 2023, the vacancy is open for the post of AVP – Public Services & Operations.

Qualification and Experience for IHMCL Recruitment 2023:

In accordance with the official notification of IHMCL Recruitment 2023, the required qualification and experience are mentioned below-

• The candidate must be a B.E/B.Tech/BCA/MCA/B.Com with Full-time MBA from a reputed Institute.

Experience-

• The candidate should have a minimum of 10 years of experience in handling customer grievances, preferably in the transportation or banking sector. Experience in electronic toll collection systems and FASTag operations would be an added advantage.

Desirable-

• Knowledge of Regulations– The candidate should have a good understanding of the National Electronic Toll Collection (NETC) program and other relevant regulations related to toll collection operations.
• Communication Skills– The candidate must possess excellent communication and interpersonal skills, both written and verbal, to interact effectively with customers, stakeholders, and other team members.
• Analytical Skills– The candidate should be able to analyze and interpret data to identify trends, patterns, and root causes of customer grievances, and provide solutions to address them.
• Problem-Solving Skills– The candidate should be able to use their judgment and problem-solving skills to resolve customer grievances efficiently and effectively.
• Computer Proficiency– The candidate should be proficient in using computers and have knowledge of relevant software applications used for data analysis and customer relationship management.

Salary for IHMCL Recruitment 2023:

As mentioned in the official notification of IHMCL Recruitment 2023, selected candidates will get an annual CTC up to INR 24 Lakhs based on existing CTC and experience.

Tenure for IHMCL Recruitment 2023:

According to the official notification of IHMCL Recruitment 2023, the appointment is made on a contractual basis for a period of 03 years but may be extended as per requirements.

How to Apply for IHMCL Recruitment 2023:

As per the official notification of IHMCL Recruitment 2023 notification, interested and willing candidates can submit their Resume/CVs through email to [email protected] before the last date. No other mode of application will be accepted.

The closing date to submit the application is 12.05.2023 till 06:00 PM. Received applications after the due date will not be considered.