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Kajal | Aug 19, 2022 | Views 2095

Job Update: B.Tech Graduates Vacancy at Genpact

Job Update: B.Tech Graduates Vacancy at Genpact

Overview:

Genpact is hiring an experienced Consultantat their Noida location. In this role, you will be responsible for supporting Client’s enterprise Applications and providing end to end resolution of production issues reported and providing solutions to the repeated problems. Additionally, you will also be responsible to deliver minor enhancements to the Application as prioritized by Business in an Agile framework. Participate in Governance meetings and deliver KPI’s as agreed with Business.

The complete details of this job are as follows:-

Roles and Responsibilities:

The Ideal Candidate should be able to:

To provide high quality Technical support for the suite of Applications and services, to achieve the delivery of agreed levels of services to Client.

Take ownership of Customer issues and to see problems through to resolution.

Able to multi- task and manage multiple demands and projects within deadlines.

Conduct analysis, suggest work around, communicate to stakeholders and drive resolution.

Align service to changing Business needs by identifying and implementing improvements that support Business processes.

Eligibility:

B.Tech/B.E/ MCA

3-5 years of experience in Enterprise production support on .Net Applications.

Excellent written and verbal communication skills.

Ready to work in shifts.

Strong analytical and technical skills.

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