MBA, Graduate Vacancy at American Express

Overview:

American Express is hiring an experienced Assistant Relationship Manager at their Bengaluru, Karnataka, India location. This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets, and acquiring new customers through consultative selling of our card’s products via defined channels of acquisition [Retail, Corporate, Venue-sales]

The complete details of this job are as follows:

Roles and Responsibilities:

• Prospecting for new customers through existing leads and cold calling and maximizing lead generation.
• Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads
• Tracking and reporting sales performance including pipeline, acquisition results and market conditions
• Set appointments, listen to customer needs, and sell most appropriate product.
• Researches and understands prospects before making the call.
• Ensures all applications are fully and accurately completed and submitted properly.
• Be the interface between Amex and the customer to resolve any application processing issues.
• Drive the on-boarding of new customers and initiates spend enablement activities.
• Keep up to date on products and competition.
• Attend and participate in regular staff meetings.
• Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts.
• Attend relevant industry and partner conferences, tradeshows, and networking events.

Requirements:

• Education Background: MBA or Graduate
• Minimum 6 months of front line/field sales experience in financial services, IT sales, Ecommerce, Travel, Lifestyle, Healthcare, Real Estate domain.
• Demonstrated strategic ability– able to link Amex and customer goals.
• Excellent verbal and written communication, relationship building experience in developing and executing successful sales strategies.
• Excellent problem-solving skills.
• Excellent planning skills and territory management skills
• High levels of initiative, self-motivation, and time management
• Ability to influence and negotiate with customers both internally and externally and at all levels.
• Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)
• Ability to establish/maintain credibility with customers and partners
• We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize
  their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

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