Vacancy for Graduates, Postgraduates at Axis Bank: Check Post Name Here
Axis Bank is hiring an experienced Branch Relationship Officer at their Imphal location. As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customers by offering the bank’s products, providing service to existing and New-To-bank customers in the branch, and adding new customers through referral generation activities and customer visits.
The complete details of this job are as follows:
What will you be doing:
Offering solutions and Cross selling Bank’s retail banking and third-party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans, etc).
Achieve Business budgets as assigned by the organization on a monthly basis consistently.
Generating referrals and leads of new customers for the sale of the bank’s products.
Promoting the bank’s products by taking part in marketing activities and customer visits outside the branch.
Contact existing customers for bringing in more deposits and cross-selling of bank’s products.
Timely and accurate processing of customer transactions and requests.
Handle customer queries and provide correct solutions to ensure there are no customer complaints.
Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time.
Ensure that all audit requirements of the bank are met optimum audit rating.
Complete all mandatory certifications required for the role (EUIN, SP Certification, etc.)
Complete all learning activities/training conducted by the bank from time to time.
Daily entry of interaction with customers in the bank’s CRM system.
Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time.
Qualifications for this Job:
Knowledge of banking regulations and norms.
Maintain a high level of knowledge of banking products and services.
Good communication (both verbal and written) skills in both English and the local language.
Ability to handle pressure and meet deadlines.
Good networking and relationship-building skills.
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