VI Hiring Graduates, Postgraduates, MBA for Manager-Retail Post

Overview:

VI is hiring an experienced Manager-Retail store operation at their Ludhiana location. You will drive customer delight in every walk-in and Overall responsibility for activities at a store – spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.)

The complete details of this job are as follows:

Roles and Responsibilities:

The Ideal Candidate should be able to:

Achieve TNPS & EQ.

Deliver revenue targets for the store

Increase revenue per footfall by aiding customers’ purchase decisions

Driving sales of all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a store

Ensure and monitor quality of acquisition through the store

Achieve profitability (Return on investment) targets for the store

Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Customer Service

Manage higher retention and achieve customer satisfaction for walk-in customers

Store Management

Ensure adherence to store processes in terms of documentation and systems

Ensure infrastructure / store upkeep

Maintain availability of stock at the store while adhering to norms

Ensure appropriate product placement & displays at store

Eligibility:

Essential: Graduation – Regular

Desired: post-graduation in business management/MBA

work ex: 1 – 4 years

Experience of retail store and customer relationship management

Revenue Target achievement and cost management.

Good communication skills

Awareness on technology advancements & new digital product knowledge

Continuous Learning & Empowering Talent

Building Team Commitment

Leads Decision Making & Delivering Results

Products, Services and Technology Knowledge – Consumer

Sales Planning and Forecasting

Problem Solving

To apply for this job, visit the official website

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