SANDEEP KUMAR | Jul 16, 2023 |
American Express Hiring Graduates, Postgraduates: Check More Details
American Express is hiring an experienced Support II – Finance (Pipeline Req – Japanese Specialist) at their Gurgaon location. Incumbent will be responsible for creating 3rd Party Vendor records in Oracle/SAP Ariba as per agreed process and policies and support resolution of invoice exceptions.
The complete details of this job are as follows:
The Ideal Candidate should be able to:
Follow up with requestors to provide relevant records and validate as per the defined procedures and websites
Ensure timely closure of vendor creation and maintenance requests to facilitate timely payments disbursal to 3rd party vendors.
Review and appropriately escalate any potential Sanctions alerts observed during new vendor creation or existing vendor maintenance
Timely and effective management of customer escalations; liaising with cross-functional teams, such as Contracting, Sourcing, Accounts Payable, Sanctions Review, Risk & Compliance etc.
Create SOP’s, DTP’s, checklists etc. whenever required.
Perform Root Cause Analysis (RCA) for any process breakdown/exception(s) and work with relevant teams to fix the issue and provide timely resolution
Ensure timely closure of monthly audit activities conducted by Internal Controls team.
Use collaborative skills and approach in handling complex queries, provide guidance to new team members.
Ensure high level of engagement and motivation among team members to provide best in class customer/colleague experience.
Understand any/all relevant AXP Policies, Procedures, Regulations and Guidelines governing the vendor creation process and appropriately identify and take steps to mitigate risks.
Ensure compliance with AXP policies.
Should be clear when explaining ideas and concepts to others; communication is structured and easy to understand.
Writes well, using proper grammar and professional language.
Routinely participates in team activities, strives to include all team members and independently resolves conflicts with other people, strengthening relationships in the process.
Anticipates changing customer and process needs and seeks to create value for the customer and the process.
Is professional and focused on solutions when a customer is angry, independently resolves conflicts before they escalate.
Must be a Graduate or higher
Minimum work experience of 2 – 3 years
Good accounting knowledge, good communication (verbal & written) skills.
Excellent proficiency in Japanese language
Knowledge of Accounts Payable, Procure to Pay process is preferred
To apply for this job, visit the official website
Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.
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