General Mills is hiring an experienced Support Analyst - TAM at their Powai, Mumbai location.
SANDEEP KUMAR | Aug 17, 2023 |
General Mills Hiring Computer Science Graduates
General Mills is hiring an experienced Support Analyst – TAM at their Powai, Mumbai location. The Technology Asset Management Analyst is a position that will support critical stakeholders and processes that work together to deliver an effective Technology Asset Management (TAM) program. In this role, you will work closely with key Asset Owners and Managers to populate and maintain the information stored in the TAM CMDB (Configuration Management Data Base). You will also leverage your ServiceNow development experience to create notifications and automation to reduce manual work. TAM information is critical to the Cyber Security Department as we prioritize efforts to mitigate Cyber Security risk. Also, you will become familiar with the functionality of the ServiceNow ITAM application to provide data entry support, CMDB maintenance and coaching/training opportunities to key business partners.
The complete details of this job are as follows:
Add and modify data elements stored in the Asset and discovery data tables supporting an effective Cyber Security risk mitigation program
Data governance
Coach / Trainer of ServiceNow functionality
Data entry and analytics to support asset owner
Perform Audit control support
Manage and improve Dashboard / KPI and metrics
Maintain Documentation, processes & control standards
Asset Life cycle management.
Bachelors in IT, Computer Science or similar
Fundamentals of ServiceNow – Now Platform
0-2 years of ServiceNow ITAM experience (HAM certification preferred)
Fundamentals of MS Excel, Word & Teams
Effective interaction with internal technical teams (data, analyst, QA etc.) to provide them exact inputs for maintaining CMDB and dashboard metrics
Ability to research and find technical solutions via technical community collaboration.
Provide innovative ideas/solutions leveraging Continuous Improvement tools
Embrace a client service mindset and build strong relationships through collaboration with business stakeholders
Communicate effectively (orally and in writing), and interact with peers, Project Managers, Asset Owners & cross functional stakeholders.
Good understanding of hardware & software asset management
Good understanding of ServiceNow ITSM
Asset life cycle awareness
Knowledge Sharing: Gain in-depth knowledge of ServiceNow ITAM Program and share learning’s with the team on a continual basis
Participate in training opportunities: self-initiated refresher trainings to keep up to data of application key features & industry best practices
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Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.General Mills Hiring Computer Science Graduates
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