Graduates Vacancy at Genpact

Overview:

Genpact is hiring an experienced Associate – Order Management at their Hyderabad location. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas of Order Management.

The complete details of this job are as follows:

What will you be doing:

Responsible for actioning Customer Orders after doing all cross checks

Strictly follow SOP & adhere to frequent changes

Ready to take extra initiatives within team

Strong hold of minute changes in process

Maintain a thorough understanding of client process and policies

Respond to customer query through email, calls

Provide excellent customer service to our customers

Responsible to demonstrate capacity for critical thinking and analysis.

Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment

Candidate should be comfortable with 24*7 shift timings (Including weekend working)

Qualifications for this Job:

Any graduate degree or equivalent with a strong academic record

Previous experience in Order Entry is preferred

Effective probing skills and analyzing / understanding skills

Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent

Must be able to work on a flexible schedule (including weekend shift)

Must be able to take split offs

Strong attention to minute detail

Quick Learner & Ready to adapt quick changes

To apply for this job, visit official website

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