Job Opportunity for Graduates at HPE

Overview:

HPE is hiring an experienced Contracts Center Agent at their Chennai location. The Contracts Agent owns the end-to-end Contract Solutions for Channel and/or customer business. They coordinate contract documentation setup, updates, terminations, performance review and system setup.

The complete details of this job are as follows:

Roles and Responsibilities:

• Partner/customer onboarding, contracts signing, modifications, partner/ customer mergers and acquisitions, terminations of agreements
• Exhibit to contract mapping, exhibit knowledge and maintenance
• Step-by-step guidance for account managers on contracts solutions
• Driving implementation of new processes/ tools at the assigned scope level
• Contractual data research and report creation as per business requirements; finding automation opportunities
• Contractual template and letter creation and dispatching; documentation maintenance and alignment with business requirements
• Working with HPE specific tools for partner and customer data reporting
• Executing new processes or projects implementation as indicated by project manager

What you’ll do:

• Assists with designing and implementing portions of processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support for a customer segment or business unit
• Collects, consolidates, and charts data from sales and process results for assigned portions of operations areas to identify trends and issues
• learns and practices basic analysis
• Implements specified changes to processes and tools to improve performance and efficiency
• Develops an understanding of internal and external stakeholder relationships for process and tool expectations and needs.

What you need to bring:

Education and Experience Required:

• Bachelor’s in Business Management or equivalent
• Typically 0-2 years experience

Knowledge and Skills:

• Experience or understanding of data collection and analysis tools and software packages.
• Good analytical, statistics and problem solving skills.
• Basic understanding of business and sales operations processes and practices
• Good written and verbal communication skills
• mastery in English and local language.

Additional Skills:

• Accountability, Accountability, Active Learning, Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity, Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Process Changes, Process Improvements, Sales, Sales Orders {+ 4 more}

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