Job Update: Graduates Vacancy at Indigo

Overview:

Indigo is hiring an experienced Executive – Customer Experience at their Gurugram location. You will respond to customer complaints and queries via email, outcall customers to provide resolution, and coordinate with other departments – especially Airport, call center, and finance to resolve customer complaints and queries and provide resolution to customers.

The complete details of this job are as follows:

Qualifications for this Job:

Graduate

Prior work experience in email process (Desired)

Prior experience in customer grievance handling (Desired)

Eagerness to learn

Time management

Great team player

Customer centric approach

Technical Knowledge

Excellent English and Hindi language skills both verbal and written

Good typing skills

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