Junior Facilitator Vacancy at Mastercard

Overview:

Mastercard is hiring an experienced Junior Facilitator at their Gurgaon location. This role within Digital Labs act as a lead sprint master for facilitating all product development engagements on behalf of customers and internal stakeholders alike. This role is a key customer focused role for Digital Labs which requires a confident, experienced facilitator with a deep understanding and experience in core disciplines of – ideation methodologies, rapid prototyping, design sprints and agile product management.

The complete details of this job are as follows:

Roles and Responsibilities:

The Ideal Candidate should be able to:

• Embody the role of an engagement lead for a portfolio of initiatives, and supporting lead-in activities in preparation for sprint events I.e. creation/review of client innovation briefs, set-up for face-to-face as well as virtual events and etc.
• Develop & mature existing LaaS service offerings, which includes product development sprints; customer testing; tech-build; thought leadership events; and pilot.
• Drive co-creation of design with our partners in financial services, airlines, commence and other industry verticals.
• Proactively advise and position our partners to take advantage of market catalysts including disruptive new technologies such as Open Banking, Crypto, VR and AR to drive new products such as decentralised finance and evolving new capabilities within mobile handsets on both iOS and Android platforms.
• Explore and support development of Mastercard Labs’ relationships with external parties such as other innovation entities, Labs organizations, and colleges/universities.
• This person will be a lead advocate for innovation within the Mastercard, serving as one of the faces of Mastercard Labs externally in Asia

Pacific & globally.

• Evangelisation of LaaS products/services to support business development opportunities and ensure shared revenue objectives are achieved.
• Offer leadership to a diverse team of UX designers, video content creator, developers and stakeholders to build moral, and create cohesion in a dynamic and fast-paced environment.

Your Strong Points:

• High level of empathy (park your ego at the door and step in your customer’s shoes)
• Structured and consultative approach to problem solving
• You listen (actively!) more than you talk. Summarize, structure the conversation and show a way forward
• Ability to inspire and energize a group of diverse people
• Demonstrate confidence also when the situation gets increasingly ambiguous
• Interest and flair for business development with demonstrated result

Knowledge and Experience Preferred

• Demonstrated experience in product innovation and consulting.
• Be interested in the product development process especially agile & design thinking methodologies.
• Experience working in multi-disciplinary groups through such activities as strategic planning, journey mapping, issue resolution, brainstorming and requirements gathering/definition.
• High energy, can-do attitude, very strong sense of ownership and desire to succeed with commensurate analytical and strategic skills.
• Strong presentation skills—must have persuasive “presence” and ability to effectively communicate technology to business people and business to technology people
• Understanding / experience of innovation frameworks and practical technology application experience.
• Startup and/or consulting experience is preferred
• Payments technology knowledge or experience in the industry would be a huge advantage

Skills and Abilities (Desired)

• Organized, with an ability to provide expert facilitation skills in environments where the team agenda is not clear and the obvious solutions are not always the most appropriate.
• Leadership skills—must be able to influence others and navigate complex relationship scenarios & must be able to influence others without direct reporting relationships.
• Will value and promote having strong processes as a way of achieving consistent, high quality, repeatable results.
• Experience in management consultancy, product owner or scrum-master roles would be relevant
• Ability to act effectively as a brand ambassador
• Excellent verbal and written skills.
• Willingness to travel

To Apply For This Job, Visit Official Website

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