Making payments of ROC Fees | FAQs On Payment Process of MCA

Making payments of ROC Fees | FAQs On Payment Process of MCA 1 What are the different modes of payment available for making MCA fee payments

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Jun 9, 2018

Last update on Jun 9, 2018

Making payments of ROC Fees | FAQs On Payment Process of MCA

1What are the different modes of payment available for making MCA fee payments

The different modes of payment available are:

Credit card/ Debit Card (Pay online)
Net Banking (Pay online)
Challan (Generate the Challan online, fill it and deposit it off-line at an authorized bank branch)
NEFT
Pay Later

2Which all banks provide Credit Card facility for making MCA fee payments

All types of Visa and Master card issued in India are accepted.

3Which all banks provide Net banking Payment facility for making MCA fee payments

Net banking payment facility of following bank is available on MCA Portal

a. Punjab National bank

b. State Bank of India

c. ICICI Bank

d. HDFC Bank

e. Indian Bank

f. Union Bank of India

4Are Debit Cards accepted for making MCA fee payments

Yes, Debit Cards are accepted. Following banks / institutions have implemented debit card (Visa) acceptance on the payment gateway:

Andhra Bank
Axis Bank Limited
Barclays Bank Plc
Canara Bank
City Union Bank Limited
Corporation Bank
Deutsche Bank AG
GE Money Financial Services Limited
HDFC Bank Limited
ICICI Bank Limited
Indian Overseas Bank
Kotak Bank (Virtual card)
Standard Chartered Bank
State Bank Of India
Syndicate Bank
The Federal Bank Limited
The Karur Vysya Bank Limited

5Where can I make MCA Challan Payments

Selected branches of the following five banks have been authorized for accepting MCA Payments:

a. Punjab National bank

b. State Bank of India

c. ICICI Bank

d. HDFC Bank

e. Indian Bank

Click herefor bank detail

6Can I make Challan payments at any branch of the five approved banks

No, only selected branches of the five banks have been authorized for MCA payments. The details of these branches are available on the MCA portal -->Click herefor bank details.

In case payment is made at any bank branch which is not authorized to receive the payments on behalf of MCA, then it shall not be valid and the payment shall not be accounted for.

7How long does it take for Cheque/ DD payments to get updated in MCA21 system

It takes 3-4 days for banks to realize the payment made against an instrument. After realization of the payment, the same is reported by the respective banks on the next working day. Thereafter, the status is updated on the MCA portal.

8How long does it take for Cash payments to get updated in MCA21 system

It takes approx. two working days.

9I made cash payment/ deposited a Cheque or a DD after the Challan expiry date and it was accepted by the bank. The payment status is still not updated on MCA portal. What should I do If the Challan was accepted by bank, the status should be updated.

Since the payment was made after expiry date, it cannot be updated. If the bank has accepted the payment, it would be rejected by MCA. In such a scenario, approach the bank branch where you made the payment and seek refund for it. User should verify that the Challan has not expired while making the payment at the bank.

10Does MCA levy any additional service charge on online payments

No, MCA does not levy any additional service charge on online payments.

For Credit / Debit Card Payments, user/ compliance seeker needs to pay ICICI Bank a convenience fee charge of 1% and UBI a convenience fee charge of 1.0% on transaction value.

11Do Banks levy any additional surcharge on online payments

For Credit / Debit Card Payments, user/ compliance seeker needs to pay ICICI Bank a convenience fee charge of 1% and UBI a convenience fee charge of 1.0% on transaction value.

For Net banking Payments, there is NO surcharge levied by any bank.

12I made a payment of Rs. 1000 using my credit card, but in my statement Amount mentioned is Rs. 1020.00 / Rs 1016.00 OR Is there are additional fee levied for CC payments

As per the Credit card terms and conditions, User/ Compliance seeker will have to bear a convenience fee charge of 1% per transaction for ICICI payment gateway and 1.0% per transaction for UBI payment gateway. Additional amount in the bill is 1% (for ICICI Payment gateway) and 1.0% (for UBI Payment Gateway) of the transaction fee.

13Why is a surcharge of 1% (for ICICI Payment gateway) and 1.0% (for UBI Payment Gateway) charged on credit card payment

As per the Credit card Terms and conditions, User/ Compliance seeker will have to pay a convenience fee charge of 1% (for ICICI Payment gateway) and 1.0% (for UBI Payment Gateway). These rates are shared by ICICI Bank/ UBI and your credit card Issuing Bank, against Payment gateway application upkeep and other costs. MCA doesn't get this money.

You may use the Net banking/ NEFT option where no additional charge is levied. Alternatively, you may also use the Challan payment option to save the 2%/ 1.0% charge.

14I made a payment using credit card on MCA portal and agreed to pay 2%/ 1.0% additional surcharge; but in my credit card statement bank has charged me more than 2%/ 1.0%. What should I do to get it refunded

As per the Credit card Terms and Conditions, User/Compliance seeker will have to pay a convenience fee charge of 1% (for ICICI Payment gateway) and 1.0% (for UBI Payment Gateway). The amount charged should not exceed 2%/ 1.0% of the total filing fee.

You have to approach the Credit card bank with the copy of the receipt and request adjustment for the additional fee charged.

In case you have been over charged, you can verify the same as follows:-

1. Visit MCA portal

2. Click on "Track Payment Status". Enter SRN and Click on "Submit".

3. Click on "Copy of Challan/Receipt"

4. Receipt will be displayed within few seconds.

15What is a Service Request Number (SRN)

Every request submitted on MCA portal is identified by a unique number known as the Service Request Number (SRN). It is a nine character alphanumeric string starting with an alphabet (A-Z) which is printed on the top left hand side of a Receipt or Challan. Please note down the SRN for all future correspondence with MCA.

In case of online payments; SRN is given to the user, before s/he is redirected to the ICICI payment gateway/ Banks site. As per the Terms and conditions agreed by User, it is mentioned:-

"You are being redirected to <Banks name> net banking site. Please note down your Service Request number: <SRN> for future correspondence with MCA"

In case of Challan payments; the Challan number is the SRN.

16All queries on the portal are based on SRN. I don't have any SRN

The Challan/ Receipt number printed on the top left hand side of the Challan/ Receipt is the Service Request Number (SRN).

17What should be done in case I did NOT note the Service Request Number (SRN), before making an online payment

Please follow the steps given below to find out the SRN:

1. Login on MCA portal with the user id which was used to submit the request.

2. Go to "Track Transaction Status" Tab.

3. Enter start date & end date as 'date of your request' and click on the Search button. In case it takes time for search to happen, search without entering any details.

4. All SRNs submitted by you will get displayed.

5. Note down the SRN.

18How can I get a copy of Challan or receipt

Please follow the steps given below, to get the copy of Challan/Receipt:

a. Click on "Track Payment Status". Enter SRN and Click on "Submit".

b. Click on "Copy of Challan/Receipt/Acknowledgement " .

c. Challan/ Receipt will be displayed within few seconds.

19What should be done in case I generated a Challan to make an offline payment in a bank but I want to now make the payment via online (Credit Card or Net Banking) mode OR due to some reason I was unable to make the payment before the expiry date of the Challan

Presently, there is no provision to make online payment against a SRN generated with payment mode as offline. You have to select the payment mode as "Online" or "Offline" before generating the SRN.

For mode of payment as Challan, fee has to be paid at bank branch only to get the service delivery. However, in case you are not able to make payment in the bank before the expiry date of Challan or you want to make the payment via online mode, you will have to upload the eForm again and generate a new SRN. The earlier SRN will not be considered in such a case and will stand cancelled.

Note:There is no provision to set-off of the Challan payment against payment made through Pay Miscellaneous fee - Individual option. There is no link between the original SRN against which filing was done and the SRN against which payment was made using Pay Miscellaneous

Fee Individual option. In such a case, any payment made using Pay Miscellaneous Fee Individual option shall be forfeited.

20I have uploaded the eForm and have used my credit card for making payment. However, no payment intimation/ receipt was generated subsequently. What should I do Has the payment been debited

Click on 'Track Payment Status' link given on the home page. Enter the SRN details and find the payment status.

In case the payment status is 'PAID',DO NOT PAY AGAIN. Request for reversal of duplicate transactions done in such cases shall not be entertained.

For all SRNs where payment status is shown as"NOT PAID" and amount has been debited from the account, automatic reversal advice for crediting back the money will be issued to the concerned bank within 48 working hours. Verify the payment debit / credit status with your bank.

Once the payment status is updated to PAID, please follow the step given below to get the copy of receipt:

a. Click on "Track Payment Status". Enter SRN and Click on "Submit".

b. Click on "Copy of Challan/ Receipt".

c. Receipt will be displayed within few seconds.

21If payment is made through Credit Card, in what all cases the payment is not debited

Payment is not debited if Response Code '1' or '2' appears.

22When is Response code '1' displayed

Response code '1' is displayed when the customer has used the Credit Card to the full extent and the payment is rejected by the Credit Card issuing bank.

23When is Response code '2' displayed

Response Code '2' is displayed when there is a wrong entry for Credit Card no. / Card type / Expiry Date / Country of the user, the payment is rejected by the ICICI/UBI Credit card payment gateway.

24I have made an online payment to View Public documents on portal. I have got the receipt but I have not got the documents under 'My Documents' tab.

At times due to heavy network traffic your request may not get updated in real time and goes to a request queue. The service delivery is however done as soon as the request is cleared from the queue.

You can view the documents on the Portal once your request is updated. Please follow the steps given below:

1. Go to "Access Public Documents > View Public Documents" link on the MCA Portal.

2. Enter the Company Name or CIN/FCRN to search for the company whose documents you want to view.

3. Based on the search criteria the results will be displayed.

4. Click on the Company CIN/ FCRN to view the Document Category List.

5. Click on the Document Category to view the available digitized documents.

6. In case documents are present, they shall be available for viewing once the online/ offline payment is confirmed.

7. In case of Active companies (whose documents have not been digitized), Inactive, defunct, liquidated/ under liquidation companies, you have to visit the concerned RoC along with a copy of Challan/ Receipt to view the documents.

To view document online:

1. Login with the user id which was used to submit the request.

2. Click on "My documents" Tab.

3. Select the company whose documents you want to view.

25I have some problem/query related to payment on MCA21 Portal, to whom should it be escalated

Please escalate all such queries [email protected]

26I have generated two challans after 26th March,2011 , the challan for MCA Service fees ( B series) is of more than Rs. 50,000 but the one for stamp duty of the same is below Rs. 50,000 . Will the bank accept the Stamp duty( D series) Challan

In case MCA service fees is more than Rs. 50,000/- then challan payment can be made. In such case where challan has been generated for MCA service fees then irrespective of the amount of stamp duty, the payment of the same has to be made through Challan mode only. In such cases, the bank has to accept the payment through challan mode.

27The date of my Challan is prior to 27 march,2011. Will the bank accept it, even if the challan is of less than Rs 50,000

Banks have to accept the challan payment for all cases irrespective of the amount of payment.

28Can I make offline payment for Investor Education and protection Fund using Pay Misc. Fee functionality

Yes, you can make the payment by both modes i.e. online and offline irrespective of the amount of payment for IEPF.

29Please specify the services for which Miscellaneous fee can be paid through the MCA21 system

A User can make payments to MCA through the Pay Miscellaneous Fee user service available at mca.gov.in for the following:

Penalty amount

Deposit any amount in IEPF

Apply for Certified true copy of the documents not available in record room

Additional payment of fee against any service i.e. in case of short payment of fee originally

Any other payment which is not specifically covered above or available otherwise e.g. compounding fee by individual

30How should I pay stamp Duty for LLP Agreement

Stamp duty for LLP Agreement should not be paid on MCA Portal. The Stamp Duty payable for LLP Agreement is a State subject and same may be paid as per the State Stamp Act. Till the time specific Stamp Duty is prescribed in respective Stamp Act, the Stamp duty on LLP Agreement may be paid as per the stamp duty payable on partnership agreement in view of the Finance Bill, 2009.

Tags:FAQs On Payment Process of MCA ,Making payments of ROC Fees | FAQs On Payment Process of MCA, Stamp duty payment,MCA service fees