Technical Specialist Vacancy at Apple

Overview:

Apple is hiring an experienced IN-Technical Specialist. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices.

The complete details of this job are as follows:

Qualifications for this Job:

You have excellent time management skills and can make decisions quickly.

You maintain composure and customer focus while troubleshooting and solving issues.

You reassure customers when delivering product diagnoses and potential solutions.

You’re fluent in the local language.

Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members

Flexibility to regularly rotate through different technical specialities and skill sets

Ability to thrive on change as products evolve

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