Job Vacancy for B.Tech Graduates at Zoom

Overview:

Zoom is hiring an experienced DC Engineer at their Mumbai location.

The complete details of this job are as follows:-

Roles and Responsibilities:

The Ideal Candidate should be able to:

Responsible for the overall hands-on support of multiple data center environments

Possibility of travel to remote colocation facilities to support special projects, site expansion, decommission work, etc.

Perform server infrastructure upgrades and repairs such as: Motherboards/DIMM/Drives/NIC’s/RAID/SFP replacements

Perform Rack/Stack/Cabling activities as needed for both Network and Compute platforms

Ownership of on-site RMA process for various infrastructure platforms

Support Network Engineering, SysAdmin, and Project Management team to perform required work within the data center environment to achieve project deadlines

Monitor and carry out tasks through JIRA ticketing system as assigned by customer teams

Understand process for diagnostic methods of troubleshooting data center equipment, including Server, Network, Circuits and Layer-1 cabling issues.

Monitor Power loads at the cabinet level to ensure PDU’s are not overloaded

Create and Manage Rack Elevation documentation

Manage hardware asset tags, perform quarterly and year-end audit with Finance Team

Partner with Telco Provisioning to process and track cross connect orders, validate LOA/CFA, onsite support during circuit test & turn-up

Produce periodic status reports on utilization, progress, downtime, performance and costs

Manage spare part inventory including packaging and shipping parts to remote data center locations

Self-perform server diagnostic and troubleshooting

Perform afterhours and on-call support as needed

Other tasks as required by management

Eligibility:

2-3 years experienced in related field or certificate or degree programs such as Industrial Technology, Computer Electronics and Networking Technology, Information Technology

Understanding Network Fundamentals and computer hardware troubleshooting skills

Working knowledge of networking components and infrastructures, including Wi-Fi

Previous experience with datacenter equipment including console, KVM, and power control is preferred

Familiarity with JIRA ticketing system

Customer-focused mindset, with demonstrated skill in managing expectations, providing proactive status updates, and producing high-quality work product

Ability to use independent judgment to make sound, justifiable decisions and take action to solve problems

Ability to communicate effectively with customers and internal staff and effectively work in team environment

Must be comfortable working in a high stress, fast paced environment with shifting priorities.

Must be able to work on a shift which may require nights, holidays, and some weekends.

Proficient with Google GSuite (Docs, Sheets, Slides, and GMail )

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