Vacancy for Graduates at Amazon: Check Post Details

Overview:

Amazon is hiring an experienced Catalog Lead, Watches at their Bangalore location. You will assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.

The complete details of this job are as follows:

Roles and Responsibilities

• Guide & help sellers/ vendors for completing onboarding formalities & train them on internal tools.
• Handle various types of cases related to inbounding, product issues and customer complaints
• Provide required inputs to seller to manage customer feedbacks
• Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
• Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
• Document processes & regularly update existing Sops
• Review & suggest SOP changes required if any to the team basis input from Category managers
• Handle various sets of daily, weekly and monthly business reports
• Onboard new processes if required as per the business needs

Basic Qualification

• Bachelor’s degree
• Experience with Microsoft Office products and applications
• 2+ years of data-driven business operations processes experience

Preferred Qualification

• Knowledge of SQL

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