Job Update: Graduate vacancy at HSBC

Overview:

HSBC is hiring an experienced Manager Payment Services at their Mumbai location. You will manage and control daily operations and administration of the regulatory reporting team (which includes timely processing of all capital account queries and transactions- ECB/ODI/FDI/BOLOPO etc , regulatory filings, RBI liaison, customer and business engagement etc.) in order to achieve a high level of efficiency and customer service, which would help attain strategic and operating objectives of the Bank.

The complete details of this job are as follows:

Roles and Responsibilities

• Monitor performance of external vendors and operating staff in the unit
• Ensure standardization of processes. Process notes to be updated on a regular basis.
• Regulatory reporting activities as per RBI and other regulators requirements.
• Ensure an effective Business Continuity plan is in place for the unit and completion of BC exercise in timely manner.
• Ensure day to day processes are run as per defined procedure notes and policies.
• Contribute in all performance parameters which include cost management, key process performance indicators (TAT, accuracy etc.), customer satisfaction levels etc.
• Maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
• Implement the group compliance policy as applicable to his role. Should be aware of the Operational Risk scenarios associated with their role, and to ensure that all actions during their employment with HSBC, take account of the likelihood of operational risk occurring.

Skill Required:

• FEMA knowledge
• People and Stakeholders Management
• Strong Communication and decision making ability
• Thinking and Problem solving skills
• Customer centric approach to support business growth

Requirements

• This role requires 3-5 years of overall Banking exposure with 2 year of specialized experience in managing Remittances Operations.
• Minimum Graduation or as required for the role, whichever is higher

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