Graduate Vacancy at Urban Company

Overview:

Urban Company is hiring an experienced Category Manager – City at their Bangalore location. The category manager is responsible for onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered.

The complete details of this job are as follows:

Roles and Responsibilities

• There are 3 major roles within this mandate –
  • Onboarding the right quality supply to ensure demand is fulfilled with the right customer experience being delivered
  • Ensuring no breakage in daily operations in your city
  • Implementing growth and quality improvement initiatives in sync with category heads at central level
• Owning above mandate will require you to do the following –
  • Building a strong connect with service professionals in your city
  • Deploying your analytical skills to deep dive on key business problems and propose solutions
  • Getting your hands dirty in terms of going on ground to understand real issues, be it customer experience, partner onboarding, etc.
  • Running tight processes and SOPs in the city related to partner onboarding, service quality improvement, etc.

What they need:

• Sharp and hungry professionals willing to go above and beyond to create impact
• 6 months -2.5 years of work experience
• Bachelor’s degree is mandatory
• Ability to work in an environment that is fast paced, requires solving ambiguous problems and highly outcome oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on ground.
• Strong analytical skills
• Hustle and get things done attitude
• If deep problem solving at scale, and a fast-paced work environment excites you, we would love to meet you and talk more!

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