Graduate Vacancy at Wipro

Overview:

Wipro is hiring eligible and interested applicants for the post of Training Executive at their Manjakkudi (Tamil Nadu), India location. An individual contributor working with internal and external stakeholders who would consult him/her for finding solutions to various business problems – relate to training, Knowledge Management and Other Training support.

To complete details for this job are as follows.

Roles and Responsibilities:

• Plans, designs, develops, delivers and certifies trainers on learning principles, facilitation skills & coaching skills
• New Hire Communication Training ( Class room training)
• Feedback & Coaching agents on Communication and spoken English.
• Audits transactions for agents on the floor on a prescribed sheet defined by the client or TT
• Give documented feedback as per the gaps identified in the audit.
• Attend Weekly calibration calls with the client/internal to be attended as per calibration roster.
• Conduct training sessions as per requirement under specified timelines.
• Complete his/her certification process.
• Performance Assessment of Trainees during tests
• Database management, daily reports, and analysis
• TRAVEL to Wipro locations, intra-city or inter-city to train on communication skills, softs, do communication coaching
• Content Management – Create Training content
• Plays the role of Knowledge Manager (Complete governance on Knowledge Management)
• Collaborates with LOBs and cross-functional project teams to identify training needs.
• Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training
• Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.
• Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.
• Recommends and/or implements innovative solutions, modifications and enhancements to training programs.
• Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications
• Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.
• Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.
• Transition Support – Primary responsible to Govern & report out on KA/KT and accreditation status
• Participate in the governance call to highlight on the Transition progress (KA/KT Status, SOP Status and Accreditation)
• Co-Ordinate with Client/Stake holders on Transition updates

Qualification and Skills

Education:- Any Graduation

Experience:-

• Ability to communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical, business acumen and critical thinking skills.
• Project management and presentation skills and the ability to resolve complex problems and issues.
• Demonstrated ability to train adult learners and novice computer users required.
• Training delivery experience

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