SANDEEP KUMAR | May 20, 2023 |
B.E., B.Tech Graduates Vacancy at Ericsson
Ericsson is hiring an experienced Support Engineer at their Pune location. You will provide technical service and support to our customers. In this role, you will troubleshoot and resolve problems to stabilize and optimize customer networks. You will configure and integrate different nodes and solutions in new and live customer networks.
The complete details of this job are as follows:
Handle customer issues
Handle dedicated support
Handle Software Update Management (SUM)
Mentor Remote Service Gateway (RSG)
Education: BE/B Tech or equivalent
Min years of experience: 4+ Years
Working in OSS/NMSdomain is must
Following nodes are considered to be part of OSS requirement:
ENM(Ericsson Network Manager) or similar Network Management technology (NMS/EMS).
Experience in a Virtual Environment is must. Should have good exposure on
Veritas cluster and volume manager
LinuxOperating System (RHCSA preferred)
An exceptional troubleshooting skill is required to solve the customer issues without escalating to the next level for competence units
Should able do tracing and complex logs analysis for OSS applications, RedHat Linux, Vmware and other related platforms
Strong technical acumen should be exhibited when dealing with complex customer issues.
Must have worked in a Support function
Past experience with Ericsson will be preferred
Other technical skills (good to have): Basic IP and Networking knowledge, Server and Storage hardware, Shell and Python Scripting
To apply for this job, Click here
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