Barclays Hiring Graduates, BA, BSc, B.Com, BBM, BHM: Check Requirements

Overview:

Barclays is hiring an experienced Senior Process Advisor at their Noida location.

The complete details of this job are as follows:

Roles and Responsibilities:

• To work in a team environment for various functions of the unit as per specified service level agreements and to ensure optimal distribution of workload in order to achieve objective for the unit
• Responsible for the co-ordination of work carried out by the processors / authorisers and ensure accurate and seamless execution of assigned workflow
• Manage day-to-day activities of the team and ensure compliance to procedures and policy guidelines and manage personal development goals
• Assist the Operations Manager in the maintenance of Service Level Agreements and Key Performance Indicators through effective team leadership

What will you be doing?

• Ensure daily Schedule Adherence
• Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service
  levels and with speed and accuracy
• Adhere to quality control discipline, procedures and checks at all times
• Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance
  reviews
• Ensure SLA and Controls Adherence
• Answer queries raised by the Client & Stakeholders
• Take escalated calls and return the calls when a message is taken
• Manage escalations and loop operations managers in all circumstances
• Keep the OM regularly updated of any developments relating to the performance of the team, updates received and queries from
  Clients

What we’re looking for:

Education

• Graduate from a reputed Institute or University in any discipline (BA, BSc, B.Com, BBM, BHM etc.)

Experience

• 1-5 years of relevant experience
• Excellent track record during past work experience
• Knowledge of related risk and audits

Skills that will help you in the role:

Skills/Competencies

• Familiar with Operating Systems (Windows)
• MS Office Application Suite (Preferably Word, Excel & PowerPoint)
• Excellent verbal and written communication skills
• Technical skills (Excel macros, MS SharePoint, SQL, Teradata etc.)
• Knowledge/experience of one or more RPA technologies (eg. UI path, Automation Anywhere and Blue Prism)

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