BCG Hiring Graduates: Check Post Details

Overview:

BCG is hiring eligible and interested applicants for the post of Enterprise Services Operational Excellence Senior Analyst at their Gurgaon, Haryana, India location.

To complete details for this job are as follows.

Roles and Responsibilities:

• Support in the design and development of metrics: Assist with creating and refining key performance indicators (KPIs) to track the effectiveness and value of ES services.
• Data collection and reporting: Work with the Business Intelligence and Analytics team to gather relevant data, prepare reports, and support the ongoing maintenance of dashboards for service performance tracking.
• Collaborative problem solving: Partner with the team to analyze data, identify trends, and provide insights that lead to operational improvements.
• Service Management reporting: Contribute to periodic service performance reports and presentations, ensuring accurate and timely information is available for discussions with leadership.
• Stakeholder engagement: Collaborate with internal stakeholders to support various service improvement projects and assist in addressing day-to-day inquiries related to service metrics.
• Process improvement: Help identify opportunities to optimize reporting processes, improve the quality of service delivery, and ensure alignment with best practices.

What You’ll Bring

• Bachelor’s degree in a relevant field such as Business, Finance, Analytics, or similar.
• 2–4+ years of experience in data analysis, service management, or a related role.
• Experience with data analysis tools such as Excel, Power BI, or Tableau.
• Knowledge of service management principles and interest in developing service excellence skills.
• Analytical mindset with a proven ability to understand data and draw actionable insights.

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Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.