Business Analyst Vacancy at American Express

Overview:

American Express is hiring an experienced Business Analyst at their Gurgaon location. In this role, you will work with Amex Operations and Legal teams, engineers, architects, product managers to build and enhance Amex’s core document management capabilities. A successful candidate will be passionate about knowledge and content management innovations, improving business processes, and building a systemic program.

The complete details of this job are as follows:

What will you be doing:

Partner with Legal and Tech stakeholders to develop and deliver knowledge management KM processes and solutions to foster engagement, information sharing, and collaboration within Legal

Leverage UX and process improvement best practices to increase and enhance Legal processes, programs, and technology solutions for Document Management DM in SharePoint

Use data and analytics to identify new and innovative ideas and enhancements

Manage a backlog of platform requirements, with the ability to sort through pressing needs and articulate priorities to partners and leadership, creating a sense of organization and focused development

Translate complex business needs and requests into features/user stories, working closely with technology teams.

Manage system administrator tasks on Legal’s SharePoint system, in conjunction with Tech support.

Qualifications for this Job:

3-5 years’ experience in developing and delivering KM/DM innovation with a user experience-first mindset.

Experience working on Legal document management systems is a plus.

Ability to engage in technical discussions on solutions with Legal and technical stakeholders, and develop solution options, recommendations, and proposals

Results driven with the ability to effectively manage initiatives to completion

Keen attention to detail, high degree of accountability and integrity, and strong communications skills

Ability to establish and maintain effective working relationships with all levels within the organization.

To apply for this job, visit official website

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