Commerce Graduates Vacancy at Accenture

Overview:

Accenture is hiring an experienced Order to Cash Operations Analyst at their Bangalore location. You will be part of Order to Cash Team as Analyst working from the designated work location. You are required to understand the end-to-end process of customer master data setup process, address if any sort of queries raised by end customer or client internal team. Be a active team member to train or mentor new joiner and trouble shoot any process questions raised by your team member in the team.

The complete details of this job are as follows:

Roles and Responsibilities:

• Commerce Graduates having in-dept experience on customer operations on master customer data setup.
• Lean and adopt to new system and process transactions per the instructions manual given.
• Excellent written and Verbal Communications with passion to solve customer queries.
• Willing to take-up lead role during team lead absence and also support in daily huddles and reports.
• Good end to end customer master setup knowledge.
• Exposure to Peoplesoft
• MS Office tools like MS Excel, MS PowerPoint MS Word.

What will you Needed:

• Review and interpret contracts, pricing documentation for relevant content and information.
• Ensure compliance with documents in all aspects of pricing and adhere to company policies and procedures.
• Extracting Open requests
• Creating master customer records
• Editing existing records
• Deleting/Inactivate existing records,
• Participating in Daily Huddle
• Following instruction manuals
• Meeting Quality Targets
• Meeting Productivity Targets
• Hands on experience on Excel and email writing
• Willing to share team’s workload as required.
• Back-up to team lead
• Support on reporting and team huddles.
• Support audit requests
• Submit Ideas on process and system improvements.

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