Credit Controller Vacancy at London Stock Exchange

Overview:

London Stock Exchange is hiring an experienced Credit Controller at their Mumbai location. The main purpose of the Credit Controller role is to manage the collections activities of large commercial accounts with outstanding invoices.  This is a client facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with delinquent accounts.  The individual will be responsible for meeting defined key performance targets while adhering to departmental policies and processes.

The complete details of this job are as follows:

What will you be doing:

Initiate contact with customers to collect cash on unpaid invoices.

Build trust and confidence with customers, acting as their advocate when issues are raised.

Meet key performance targets and operational objectives.

Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are properly recorded in the collections system. Timely allocation of received payments as per the guideline

Liaise with internal and external individuals to resolve billing disputes and queries.

Develop relationships with key stakeholders in Finance, Sales and Operations.

Perform cash reconciliations and research of unallocated and unidentified payments.

Manage the breach of contract and disconnection process when payments cannot be collected.

Take ownership of actions from debt and provision meetings.

Identify accounts that require special attention and act with urgency to resolve issues.

Qualifications for this Job:

Highly motivated, task oriented and able to work independently in a fast-paced environment

Proven customer service experience, ideally working with large international clients

Demonstrated success managing accounts receivable and resolving billing issues

Ability to work under pressure and driven to achieve targets

Excellent organizational skills with high attention to detail and demonstrated ability to set and manage multiple priorities

Ability to drive performance and ensure results delivery

Excellent ability to speak and write in English

Knowledge of Microsoft Office with strong skills in excel

2-4 years of experience in accounts receivable or related field

Bachelor’s degree in finance, accounting or related field

Financial services industry experience desired

To apply for this job, visit official website

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