DBS Hiring Commerce Graduates: Check More Details

Overview:

DBS is hiring an experienced Analyst, Customer Service Officer, and Distribution at their Delhi location. he position ensures to execute all aspects related to branch operations in a timely and effective manner and ensure effective customer service and achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers

The complete details of this job are as follows:

What will you be doing:

Contribute to efficient operation of the branch through accurate & timely processing of customer related transactions and account maintenance

Ensure achievement of own targets and support branch target achievement through effective upselling and cross-selling to the customers

Support the branch operations officer in book-keeping and maintenance of documents.

Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions

Process cash transactions, transfer transactions and clearing of instruments

Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits

Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard

Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.

Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities.

Qualifications for this Job:

Must have 2-4 years of Banking Experience

Graduate preferably Banking/Commerce

Excellent interpersonal and communication skills

Ability to build strong relationships with clients.

Ability to meet deadlines

Knowledge about internal/external regulations.

Good Computer Knowledge

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