Graduates, MBA Vacancy at American Express

Overview:

American Express is seeking applications from qualified and desirous candidates for the post of Assistant Relationship Manager at their Bengaluru, Karnataka, India location.

The complete details of this job are as follows:

Roles & Responsibilities:

• This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets, and acquiring new customers through consultative selling of our card’s products via defined channels of acquisition [Retail, Corporate, Venue-sales]
• Prospecting for new customers through existing leads and cold calling and maximizing lead generation.
• Timely execution of all sales activities – leads, campaigns, referrals & any self-generated leads
• Tracking and reporting sales performance including pipeline, acquisition results and market conditions
• Set appointments, listen to customer needs, and sell most appropriate product.
• Researches and understands prospects before making the call.
• Ensures all applications are fully and accurately completed and submitted properly.
• Be the interface between Amex and the customer to resolve any application processing issues.
• Drive the on-boarding of new customers and initiates spend enablement activities.
• Keep up to date on products and competition.
• Attend and participate in regular staff meetings.
• Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts.
• Attend relevant industry and partner conferences, tradeshows, and networking events.

Requirements:

• Education Background: MBA or Graduate
• Minimum 6 months of front line/field sales experience in financial services, IT sales, Ecommerce, Travel, Lifestyle, Healthcare, Real Estate domain.
• Demonstrated strategic ability– able to link Amex and customer goals.
• Excellent verbal and written communication, relationship building experience in developing and executing successful sales strategies.
• Excellent problem-solving skills.
• Excellent planning skills and territory management skills
• High levels of initiative, self-motivation, and time management
• Ability to influence and negotiate with customers both internally and externally and at all levels.
• Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)
• Ability to establish/maintain credibility with customers and partners

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