Graduates Vacancy at Amazon: Check More Details

Overview:

Amazon is hiring an experienced Workflow Analyst , Amazon at their Bangalore location. To positively represent Site in the network as an engaged and active team member in achieving service level and productivity goals. To ensure we are efficient and prudent in the utilization of our staff by working alongside all levels of the site and network leadership teams. To effectively manage the needs of our external customers while balancing the needs of our internal customers. To make data-driven decisions in all of our processes and work expectations.

The complete details of this job are as follows:

Roles and Responsibilities:

• Ensuring daily service levels in all Operational Units.
• Coordinating site staffing needs, including the reporting of site headcount numbers by shift and Operational Unit.
• Coordinating various cross-training opportunities.
• Placement of new hire associates and individual shift changes.
• Identifying workflow headcount deficiencies and overages thus driving overtime hours and Voluntary Time Off as needed.
• Developing/maintaining a series of workflow related trackers that drive day to day site-wide production efficiency (Voluntary Time Off, Absences, Shifts, Overtime), updating the Worldwide Capacity Planning group with site email targets for coming weeks.
• Driving special projects designed to maximize efficiency and increase production and quality.

Basic Qualification:

• 1+ years of tax, finance or a related analytical field experience
• 2+ years of complex Excel VBA macros writing experience
• Bachelor’s degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL or ETL
• Preferred Qualification:
• Experience working with Tableau
• Experience using very large datasets

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