Graduates Vacancy at World Bank

Overview:

World Bank is hiring an experienced E T Temporary at their Chennai location for a term of 1-year duration. The candidate should be willing to work night shifts and be flexible to change shifts based on business requirements

The complete details of this job are as follows:

Roles and Responsibilities:

• Provide client support via phones and emails
• Perform vendor master record  (VMR) call back verification and due diligence
• Triage and assign email cases to service desk analysts
• Generate and prepare the weekly, monthly, and quarterly reports for the unit
• Review internal processes and suggest process improvements
• Triage and post news items to the website; Post travel related kiosks are posted to the travel system; Submit kiosks to Internal Communications team within TAT

What will you Needed:

• A Bachelor’s degree
• Minimum two years of relevant experience. Experience in handling help-desk operations will be an added advantage.
• Excellent written and verbal communication skills
• Strong analytical skills
• Attention to detail
• Ability to gather, organize, and present data in a user-friendly format
• Basic skills in MS Word, Excel and PowerPoint
• Working knowledge of data analysis and visualization tools such as Power BI, Excel, and programming languages (Python) to design, maintain and improve existing reporting applications
• Ability to execute tasks independently.

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