GST Portal provides new facility of communication between taxpayers

At this time were taxpayers were complaining about the complications of the GST System, GSTN has come up with a new facility. GSTN has provided a new facility of communication between taxpayers on the GST Portal. You can access this feature through Dashboard > Services > User Services > Communication Between Taxpayers.

GST Portal provides new facility of communication between taxpayers

Now Taxpayers can directly communicate with their supplier, recipient on GST Portal itself. They can give a reply to communication received on the portal. The whole process has been explained in the below-given video.

GST Portal Update | Process of Communication Between Taxpayers

Indeed Communication forms an important element of GST as Input Tax Credit (ITC) in GST which is an important element is invoice based. In case there is some error in the invoice, that has to be immediately rectified so as to enable the buyer to take ITC. GSTN has given this facility taking care of this requirement.

This new facility will:

• Make the communication Easy
• Bring Transparency in the system
• Help in the matching of invoices
• Avoid complications of Goods and Service Tax Framework

In this facility, the taxpayer can raise questions related to Tax Invoices, Debit Note, Credit Note. A taxpayer can raise questions both as a buyer or supplier of goods or services.

The query can be made in relation to payment, Missing Document, Amendment of Filed Document, or any other issue.

Email Body Requires following Data:

Send Notification to: Supplier/Recipient

Supplier GSTIN:

Trade/Legal Name:

Subject: [This can be of Max 50 characters]

Recipient Remarks: [This can be of Max 200 characters]

Note: An email and SMS intimation shall be sent to the counter-party on the registered email address and mobile number.

GST