IT dept issues 3 email IDs for registering grievances under faceless assessment scheme

On Saturday, the Income Tax (I-T) department notified three official email IDs for taxpayers to register grievances under the faceless or e-assessment scheme.

The department issued a message on its official Twitter handle saying: “In a move aimed to further improve taxpayer services in alignment with the Taxpayers’ Charter, the Income Tax Department creates dedicated e-mail ids for registering grievances in respect of pending cases under the Faceless Scheme.”
It said grievances can be furnished under three separate email IDs created for the purpose.

“For faceless assessments: [email protected]; For faceless penalty: [email protected]; For faceless appeals: [email protected],” the department said.

Under the faceless assessment system, a taxpayer or an assessee is not required to visit an I-T department office or meet a department official for income tax-related businesses.

A central electronic-based system picks up tax returns for scrutiny based on risk parameters and mismatches and then allots them randomly to a team of IT officers in any city. The scrutiny by these officers is stated to be reviewed by officers at another randomly selected location.

Source: Economic Times