Job Opportunity for Graduates at Gartner

Overview:

Gartner is hiring an experienced Business Operations Specialist at their Gurgaon location. You will perform the timely triage of inquires submitted to your assigned Conferences’ support mailboxes, acting as a liaison between Conferences, internal stakeholders, and external clients to support, escalate, and resolve inquires.

The complete details of this job are as follows:

What will you be doing:

Leverage and maintains response templates, process documents, and exception criteria to effectively respond to inquiries that do not require escalation.

Perform administrative, configuration, and data entry tasks, contract reviews, contract processing, and process support for Gartner Conferences.

Participate in technology quality assurance testing, generate process documentation/training guides, and support ad-hoc project requests and assignments.

Perform data quality audits, investigations, and remediations as well as gather the necessary data to support ad-hoc analytics requests.

Interact with attendees and Gartner associates to troubleshoot challenges remotely and onsite at global conferences.

Qualifications for this Job:

Excellent verbal and written communicator with strong customer service skills and attention to detail.

Business analysis, operational/sales procedures experience.

Bachelor’s Degree or Equivalent.

Ability to solve complex problems, thinking creatively, and using data to tell a story.

Strong time management and organization skills. Able to manage multiple projects and meet tight deadlines.

Ability to work in a team with local and remote members as well as independently, to produce high quality work within given timeframes.

Willing to travel less than 5% of the year, providing critical support at our most important global conferences.

To apply for this job, visit official website

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