Job Update: Graduate Vacancy at Kotak

Overview:

Kotak is hiring an experienced Policy Servicing – Assistant Manager – Payouts Team – L1 at their Mumbai location. You will minimize overall Unclaimed amount of organization by ensuring touch base customers and ensure restriction of fresh cases into unclaimed.

The complete details of this job are as follows:

Roles and Responsibilities:

• Unclaimed data allocation to branch and admin team and drive closures
• Analyse and prepare unclaimed data which can be used to drive various strategies to reduce unclaimed – Dept wise, ageing, value wise, and reason wise etc
• Publish weekly report to stakeholders with status of clearance / pending along with quick analytics
• Clearance of potential unclaimed with help of relevant stakeholders like branch, admin, PS
• prepare quarterly reporting data as per accounts requirement and PHPC presentation on unclaimed amount
• Ensure Regulatory circulars received as and when and drive special program to reduce overall unclaimed for CPC
• Vendor tie or / managemen
• Projects and automations with regards to unclaimed process

Educational Qualifications:

• Graduate

Work Experience:

• 2 years + of experience in Operations / Branch operations / Payouts / Persistency / Program manager etc

Other skill set:

• Proficiency in MS Office tools
• Analytical & communication skills
• Strategic thinking
• Self-motivated and ability to drive change by executing & monitoring processes

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