Job Update: Graduates Vacancy at UPS

Overview:

UPS is hiring an experienced TSG SPECIALIST I at their Pune location. This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information Technology (IT) infrastructure. This position conducts hardware and software installation & troubleshooting, performs network management and administration. This position organizes and coordinates activities for installing, deploying, and upgrading UPS approved software, hardware, and infrastructure. The incumbent troubleshoots technology related issues and collaborates with staff to deploy standardized practices and procedures to restore technical services. This position executes implementations and facilitates activities to support programs and projects. The incumbent engages in regular audits to ensure the IT environment meets UPS standards. The incumbent works in multiple locations (i.e., UPS facilities, vendor facilities, and customer locations) to perform deployment and support activities. This position provides support with landlines, cell phones, smartphones, data lines, HDVC and MOVI conference calls, and Private Branch Exchange (PBX) systems and works with vendors, coordinates visits, and provides support for any required tasks.

The complete details of this job are as follows:-

Roles and Responsibilities:

The Ideal Candidate should be able to:

Provides Desktop Support to Internal customer

Assists with Facility Technology Management

Fulfills Service Requests

Interfaces with Customers, Teams, and Associates

Conducts TSG Technical Disaster Recovery Procedures

Addresses Customer Requests

Eligibility:

Bachelor’s Degree

A+, Microsoft Certified Solutions Associate

To Apply for this Job, Visit official Website

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