Job Update: Shell Hiring B.Com, M.Com, BBA, MBA  

Overview:

Shell is hiring for an experienced Analyst – Credit Management at their Chennai location. This role is the ACDC role specifically for Lubes & Retail in India and you will be responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual, OCM standards & relevant controls.

The complete details of this job are as follows:

What will you be doing:

• Adhere to the escalation process in carrying out the debt collection activities.
• Responsible for managing release of credit blocked orders with appropriate MOA approvals where necessary
• Ensure payments are allocated to the respectively invoices
• Investigate payment discrepancy reason if the customer fails to provide it in their remittance data.
• Negotiate and recommend refinancing of overdue debts and ensure proposal are approved by appropriate MOA approvers
• Responsible in providing commentaries for monthly KPIs that are managed by COC.
• Maintain and foster good working relationships with Sales, the business and with relevant FO business partners. Coordinate with Sales and perform business account reviews on assigned portfolios
• Perform dispute initiation and monitoring of resolution in accordance with the defined SLA through close collaboration with Customer Operations.
• Handle customer queries and provide professional credit responses.
• Contribute ideas on process enhancements/improvement and where possible drive improvement initiatives once approved by sponsors
• Working virtually with colleagues in the business, DS Credit, CO, etc.
• Responsible for identifying when accounts may require legal intervention e.g. If customer is facing liquidity issues, going into liquidation etc.

Qualifications for this job:

• Bachelors’ Degree in Finance/Accountancy or and /or a Master’s in Finance/Accounting
• Min 1-2 years of experience in related accounting and/or collection processes
• Very good knowledge of Microsoft Office skills
• Added advantage if candidate has knowledge of SAP or any ERP systems
• Able to converse well in English and Hindi
• Receivable management (Knowledge)
• Business partnering (Knowledge)
• Interpersonal and communication (Skill)
• Analyses and Solves Problems (Skill)
• Accounting and Reporting (Knowledge)
• Continuous Improvement (Knowledge)
• Data analytics and Problem Solving (Skill)

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