Levi’s Hiring Graduates: Check More Details

Overview:

Levi’s is hiring an experienced Sr. Business Analyst EDI at their Bangalore location. You will identify root cause of both LSE and LSA daily transmission errors. Resolve shipments, invoices, order responses, cancellations and ILN errors while driving system and business process changes to eliminate those errors.

The complete details of this job are as follows:

What will you be doing:

LSE, LSA and AMA new customer implementations along with existing customer requirement changes to both EDI transactions and AS2 connectivity. Commonly includes requirement gap analysis, extensive testing and continuous contact with customers and third party providers to negotiate and advise deliverables. Creative problem solving often required to meet customers’ requirements.*

Regional IDoc error resolutions.*

EDI related SAP incident resolutions.*

LSE and LSA, AMA  new customer & new store set-up.*

Maintenance and user requests for Catalogs (GXS, SPS Commerce, 1WorldSync) and Wholesale Vendor Sites (various customers and LeviLink).*

POS/Velocity research and resolution.

Manual data pushes, including VMI.

Training users on business processes (due to turnover/lack of knowledge transfer).

Regional  VMI implementations.

Regional Claims support.

Material Determination clean up.

Provide assistance to the Allocation Manager to enable the optimization of allocation and order fulfillment (regions).

Monitor allocation and delivery due to ensure results are in line with the business requirements.

Help ensure that the A/OF group maintains focus on balancing the priorities of the business and shipping schedules with capacities in the Distribution Centers.

Develop and contribute to performance reporting, both operational and management.

Collaborate and assist with global and regional initiatives.

Perform data analysis.  Propose and implement actions to improve effectiveness and efficiency of the order fulfillment activities.

Partner with Sales Operations and Distribution Centers to improve workflow.  Develop and implement strategies to ensure distribution center workflow more accurately mirrors sales priorities.

Learn and demonstrate competence with the daily order management and returns management activities.

Assist in generating reporting to key business partners with analysis including size selling, order reconciliation, product distribution recommendations.

Assist the Order to Cash team, performing order management activities, as needed.

Drive processes improvements and automation.

Qualifications for this Job:

BS or BA required.

Experience with EDI systems, analysis, design, X12 and EDIFACT transactions sets.

Knowledge of SAP (e.g.: T-Codes, IDocs and Data Flow).

Customer Service, Order To Cash business processes.

Experience providing direct customer support including root cause analysis, issue tracking, escalation and problem resolution.

Aptitude towards understanding development tools, code management, testing and performance tuning.

Proven knowledge of EDI and associated communication protocols.

Familiarity with technical testing protocol and processes.

Knowledge of the processes, practices and terminology of one of the following vertical areas: Retail, Manufacturing, Logistics, Planning and Allocation, etc.

Demonstrated ability to manage multiple and complex projects; excellent project management skills.

Ability to work in a fast-paced environment with little direct supervision.

Superior troubleshooting, problem-solving abilities, and root cause analysis.

Strong knowledge of Microsoft Excel.

Excellent time management; able to work on multiple projects concurrently.

Highly organized with attention to detail.

What Skills are Needed:

Excellent communication skills (verbal and written, including ability to interpret ESL communication barriers).

Ability to communicate complex technical information to business users as well as converting business needs to technical requirements.

Strong customer-facing skills and demonstrated customer focus.

Ability to work both independently and with various internal and external groups.

Project management.

Driving issues to resolution.

Consult / Assist on company projects or business process improvements both locally and globally.

Experience with EDI messages reading / understanding  – EDIFACT (PRICAT, ORDERS, ORDRSP, DESADV, INVOIC, SLSRPT, INVRPT, etc.) and X12 (850, 855, 856, 810, 860, etc.)

Experience with gap analysis, mapping specifications preparation.

Experience with SAP IDOCs, EDI t-codes, SAP EDI setup.

Experience with EDI customers onboarding and leading new implementation projects – requirements gathering / gap analysis / mapping specs / testing / coordination with customers, business and technical teams (SI, PI) / post go-live support.

General understanding of communication protocols, e.g. AS2, SFTP.

Experience with daily support of OTC EDI processes (SAP EDI and mappings issue resolution, root cause analysis).

Understanding of OTC business processes.

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