Officer Vacancy at Indigo

Overview:

Indigo is hiring an experienced Officer – AO&CS at their Ahmedabad location. You will carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

The complete details of this job are as follows:

Roles and Responsibilities:

The Ideal Candidate should be able to:

• Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

• Making reservations across the counter

Selling of tickets.

• Remitting cash to the concerned department.
• Answering customer queries over the telephone.

Departures

• Attend the pre – flight and post flight briefings.
• Setting up of check in counters.
• Screening of checked in baggage.
• Maintain high quality of Check in procedures.
• To assist customers with special requests.

Arrivals

• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Co-ordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
• Post flight departure
• Filing of all necessary flight papers
• Any other responsibility assigned by the management from time to time

To Apply For This Job, Visit Official Website

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