Senior Quality Analyst Vacancy at Dream 11

Dream 11 is hiring an experienced Senior Quality Analyst (Customer Success) at their Mumbai location

Vacancy for Senior Quality Analyst at Dream 11

SANDEEP KUMAR | Aug 3, 2023 |

Senior Quality Analyst Vacancy at Dream 11

Senior Quality Analyst Vacancy at Dream 11

Overview:

Dream 11 is hiring an experienced Senior Quality Analyst (Customer Success) at their Mumbai location. You will achieve daily audit targets of the team across Emails, Calls & Chats and handle disputes and calibration sessions with internal and external teams.

The complete details of this job are as follows:

Qualifications for this Job:

Coordinating with internal/external training & operations teams to bridge process gaps

Using statistical methods to find RCA and solve issues improving quality benchmarks

Understanding of Six Sigma methodologies

4+ years of experience as a Quality Analyst

Experience in executing audits for outsourced vendor partners

Basic knowledge of Excel

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Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.

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