Vacancy for Graduates at Indigo

Overview:

Indigo is hiring an experienced Assistant Manager – Trade Sales at their Mumbai location. You will be achieving Revenue Targets: Ensure that the agreed individual agency revenues are met/exceeded.

The complete details of this job are as follows:

What will you be doing:

Knowledge of International sales background, Code Share and BSP understanding should be required.

Agency Relationships: Maintain effective relationships with key agents such as high performing and potential Travel Agencies to achieve the agreed objectives as stated above.

Customer Handling: Ensure efficient sales service to customers in accordance with their business requirements, including timely information on product, policies, schemes, schedule and other updates etc. Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, increased market share and sustainable relationships.

Market Intelligence: Provide timely and actionable MIS to SM/RM ensuring that the revenues remain on track and the HO can react effectively to OAL market practices. Regular market updates to make correction in the sales planning to increase effectiveness.

Networking: Responsible for ensuring a wide spread market coverage and distribution network of the agents, by identifying potential agents. Ensure that the sales calls specified/planned per month are met.

Customer Satisfaction: Ensure customer satisfaction at all times by providing quality services to meet individual agents needs. Be patient and courteous while handling agents in different/difficult situations. Impart precise knowledge to agents.

Ensure that agents or agent’s customer’s queries/ complaints are addressed in a timely and efficient manner.

Co-ordination: Undertake close co-ordination with related departments like Sales Support, Commercial, Corporate Sales and finance departments with an aim to ensure better service to the clients.

Qualifications for this Job:

Education : Graduate in any discipline.

Experience :   2- 4 years of work experience in Sales/ Business Development.

Other Abilities: An organized individual, who is articulate and is able to produce sound and logical written reports.

Should be computer literate and also have good command of the English language.

Customer orientated, strong interpersonal, networking and communication skills would be necessary for this position.

To apply for this job, visit official website

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