Graduates Vacancy at SAP

Overview:

SAP is hiring an experienced Associate Solution Support Engineer at their Bangalore location. This role may be a great fit for you! The SAP Product Support – Concur Support Associate position resolves customer issues on multiple fronts. The support is often consultative and addresses service-related issues in the area of financial management and corporate spend control.

The complete details of this job are as follows:-

Roles and Responsibilities:

The Ideal Candidate should be able to:

Provide excellent analytical, written and verbal communication skills: communicate and collaborate with peers, customers and upper management;

Demonstrate logical thinking for solving a wide range of issues with different levels of complexity;

Be adaptable and demonstrate change agility to handle both daily tasks or more complex and impactful organizational changes;

Be accountable and self-driven for the assigned tasks and for the personal development, asking for help when needed and being mindful of continuous learning opportunities;

Constantly empathize with our customers and call them whenever necessary;

Effectively manage expectations that are set with customers;

Be a team player that is both eager to learn and to share knowledge;

Take ownership of situations and seek for continuous improvement, by documenting solutions and collaborating internally to achieve product and process improvement.

Eligibility:

Bachelor’s degree completed, preferably in technology or business related areas;

Fluency in English;

Customer facing experience;

Problem solving abilities;

Attention to details;

Flexibility to work during some holidays and some weekends based on business need.

Flexible to work during EMEA Working hours (1 pm to 10 pm IST)

To Apply for this Job, Visit Official Website

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