Google Hiring Graduates: Check Post Details 

Overview:

Google is hiring an experienced Customer Onboarding Strategist, Google Customer Solutions (English, Hindi) at their Gurgaon location. As a Customer Onboarding Strategist, you will work as the account manager with our customers as they go through a sustainable onboarding period. You will set the goal and strategy for their products and services to reach users and deliver. You will craft product mix solutions across Search, Display, Video and Apps to deliver against client goals. In this role, you will work cross-functionally with our acquisitions, product, program, and same-store teams.

The complete details of this job are as follows:

What will you be doing:

Manage a new customer portfolio to set them up with their digital advertising journey.

Deliver assigned customer goals while prioritizing and delivering an onboarding experience.

Work cross-functionally with Sales, Product, and Program teams to deliver seamless customer handovers.

Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.

Advice advertisers to get the return on their investment by working with them in a consultative role.

Qualifications for this Job:

Bachelor’s degree or equivalent practical experience.

4 years of experience in a customer-facing role, including consultative sales.

Experience in sales, media account management or the advertising industry.

Ability to speak and write in English and Hindi fluently.

2 years of experience working in a digital or brand agency, with a focus on Google products.

2 years of experience in the TV or media industry.

Ability to reach out to customers and help to add value to their business.

Ability to speak in any southern India language such as Kannada, Tamil, Telugu, Malayalam fluently.

Excellent written and verbal communication skills.

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