Graduates, MBA Vacancy at VI

Overview:

VI is hiring an experienced Manager-VI Store Operations at their New Delhi location. You will oversee Overall responsibility for activities at a VI store spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.) and execute marketing promotions, display and store experience schemes.

The complete details of this job are as follows:

What will you be doing:

Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a VI store

Ensure and monitor quality of acquisition through the store

Deliver revenue targets for the store

Increase revenue per footfall by aiding customers’ purchase decisions

Achieve profitability (Return on investment) targets for the store

Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)

Manage churn and achieve customer satisfaction for walk-in customers

Ensure adherence to store processes in terms of documentation and systems

Ensure infrastructure / store upkeep

Maintain availability of stock at the store while adhering to norms

Ensure appropriate placement of pop-ups and product displays at store

Execute marketing, branding and promotion activities

Ensure fliers/ brand POS are available at store Resolve channel-specific issues within specific timelines

Resolve store-specific issues within specific timelines

Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees

Identify gaps in the performance of the immediate team and ensure training to bridge the sam.

Qualifications for this Job:

Essential: Graduation

Desired: full–time post-graduation in business management/MBA

Continuous Learning & Empowering Talent

Building Team Commitment

Leads Decision Making & Delivering Results

Products, Services and Technology Knowledge – Consumer

Sales Planning and Forecasting

Solving Problems

1 – 5 years

Experience of retail store and customer relationship management

Revenue Target achievement and cost management

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