Capability Specialist Vacancy at LSEG

Overview:

LSEG is hiring an experienced Capability Specialist at their Bangalore location. You will be working with Business Leaders and SMEs to help deliver their multi-year technology strategic roadmaps.

The complete details of this job are as follows:

What will you be doing:

Acts as Business Analyst by Engaging with the business to understand, shape and define the requirements that get delivered via the program of CRM Technology business as usual projects.

Actively working on an assigned portfolio of project.

Engages with Technology Partner Organisations to ensure prioritised delivery.

Acts as Product Owner to Support the successful transition of new capabilities deployed by CRM Technology programmes and projects to BAU support.

Provides BAU support of CRM Technology capabilities for our global user community.

Works within the defined governance on platform resiliency and stability with a focus on driving down technical debt and capabilities reuse across divisions.

Ensures Technology Partner Organisations’ development follows a clicks not code approach to fixes and improvements.

Contributes to regular CRM Technology ‘Trailblazers’ user groups with support from CRM Technology specialists, Technology Partner Organisations and Industry experts.

Responsible for adhering to best practice development principles and supports the sophisticated regulatory landscape in which our end users operate by adhering to appropriate governance and security controls.

Role impacts all divisional users of CRM Technology and downstream systems reliant on Customer Data – 10k users across Capital Markets, Post Trade and Data & Analytics. The role actively participates in all phases of the project lifecycle, including requirements gathering and specification, user acceptance testing and training.

Qualifications for this Job:

Consistent track record of contributing to large scale Sales capabilities and ongoing support.

Experience of working with partners and Capability Specialists operating in a highly complex ecosystem.

Solid grasp of CRM practices and Salesforce Sales Cloud capabilities with other Salesforce Clouds an advantage.

Expertise in CRM Technology sales delivery across Financial Services organisations.

History of developing operational working relationships with key technology suppliers.

Demonstrable experience of engaging and working with key business partners.

What Skills are Needed:

Demonstrable experience of interacting effectively at all levels of the business.

Excellent verbal and written communication skills, with ability to communicate technical information to non-technical partners and to listen to identified concerns and adapt accordingly.

Ability to influence across multiple functions.

Ability to work well under pressure – particularly during an incident.

A continuous desire and willingness to learn and develop your current knowledge and abilities.

Frequently keeps up to date with the latest industry development and technology innovations.

Flexible in approach, adapting to help manage risks around ambiguity.

Problem solver with strong intuition for business and well-versed in current technological trends and business concepts.

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