Barclays Hiring Graduates, B.Com, MBA: Check More Details

Overview:

Barclays is hiring an experienced Specialist Customer Care at their Pune, Maharashtra location.  The role holder will deliver an expert, quality-driven service to our clients. They will also be expected to provide a first-class experience for all of our clients, demonstrating ownership of all queries. The Underwriting teams are expected to make accurate and prompt decisions, with support from various systems such as credit reference agencies, fraud detection and affordability tools available. The role holder will adhere to all Governance, Risk Management, Controls, and Compliance requirements.

The complete details of this job are as follows:

What will you be doing:

• Making decisions and problem-solving in a timely manner using various system applications under the guidance of the Underwriting Policy
• Ensure daily work or volume is managed within specified or agreed-upon timelines
• Manage and address queries raised by the client and stakeholders
• Accountable for identifying, analysing, and resolving /implementing processing issues to prevent re-occurrence reducing loss to the business
• Act as process SME and manage additional responsibilities by providing extended cover to the team
• Provide support and cover in terms of process management to team members.

What we’re looking for:

• A strong financial background would be advantageous
• An understanding of a Credit Lending or Underwriting environment
• Excellent command of the English language being fluent in spoken, written and oral English
• MS Office Application Suite (Preferably Word, Excel & PowerPoint)
• At least 5+ years of experience with relevant experience in same domain (exception for deserving candidates)
• Good analysis and problem solving skills
• Strong control awareness
• Basic educational qualification (10+2)/Non-Graduates or Qualified Graduate (B.Com) or MBA (Finance) preferred

Skills that will help you in the role:

• Enthusiastic, motivated, self-starter, pro-active, and a team player
• Strong interpersonal skills and excellent communication
• Willingness and ability to take ownership of issues and manage through to a successful resolution
• Expected to take accountability of deliverables

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