Graduates Vacancy at Hilton: Check Procedure Details

Overview:

Hilton is hiring an experienced Events Coordinator at their Bangalore location. The Events Sales Coordinator coordinates negotiation processes, Letters of Agreement, secretarial backup, hotel inspections or any other specific projects as assigned, under the general guidance and supervision of the Banquet Sales Manager and the Events Sales Coordinator.

The complete details of this job are as follows:

Roles and Responsibilities:

As the Events Coordinator, you will be responsible for performing the following tasks to the highest standards:

• Handle incoming telephone calls.
• Handle incoming and outgoing correspondence of designated Banquet Sales Managers.
• Responsible for assisting the managers in typing / filing correspondence such as proposals, Letters of Agreement, banquet event orders, group resumes, thank you letters, post event summaries, etc.
• Handle photocopying and distribution of all correspondence such as memos, banquet event orders, Letters of Agreement, resumes, etc. to concerned departments.
• Maintain a proper filing and trace system for the department.
• Responsible for maintaining the general tidiness of the department and ensuring sufficient stock of stationery and other office supplies.
• Be aware of event details related to the accounts of designated Banquet Sales Managers.
• Assist the Banquet Sales Managers in liaising with other departments for information (e.g. liaise with Banquet operations for floor plans and equipment / liaise with the Chef for special menus, etc.).
• Maintain a good understanding of clients serviced by designated Managers.
• Handle all incoming telephone enquiries and provide initial suggestions on sales enquiries.
• Handle guests’ requests independently by supplying information, contacting concerned departments to assist in guests’ requests and needs.
• Update the group chart and prepare relevant reports.
• Conduct site inspections if required.
• Responsible for sending out the post-event critique forms with thank you letters at the end of each event.
• Assist in ad-hoc projects as assigned by the supervising Banquet Managers and / or Director of Banquet Sales / Assistant Director of Banquet Sales.
• Maintain the highest standard of professionalism, ethics and attitude towards clients and colleagues.
• Be aware of the hotel hygiene and food safety control standards and procedures in handling complaints on food hygiene (e.g. food poisoning).
• Always ensure that a hospitable service atmosphere is projected at all times in the hospitality business.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

• An Events Coordinator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• University graduate.
• Minimum 1 year of experience in a similar capacity with international chain hotels.
• Excellent command of written and spoken English to meet business needs.
• Good communication and interpersonal skills.
• Good team player.
• I am able to work under pressure and deal with stressful situations during busy periods.
• I am very familiar with the local market and good at marketing trend analysis.

Disclaimer: The Recruitment Information provided above is for informational purposes only. The above Recruitment Information has been taken from the official site of the Organisation. We do not provide any Recruitment guarantee. Recruitment is to be done as per the official recruitment process of the company or organization posted the recruitment Vacancy. We don’t charge any fee for providing this Job Information. Neither the Author nor Studycafe and its Affiliates accepts any liabilities for any loss or damage of any kind arising out of any information in this article nor for any actions taken in reliance thereon.