Graduate Vacancy at Indigo

Overview:

Indigo is hiring an experienced Consultant – Social Media at their Gurgaon location. The consultant will play a pivotal role in driving engagement and empowerment platform across their organization.

The complete details of this job are as follows:

Roles and Responsibilities:

• Manage the internal platform, overseeing content creation, calendar management, and coordination of monthly activities.
• Develop and execute creative strategies to drive engagement and participation across the organization.
• Collaborate with colleagues across various locations to encourage active involvement and participation.
• Analyze platform metrics and generate actionable reports for improvement.
• Coordinate with external vendors and oversee their contributions to the platform.
• Monitor attendance, gather feedback, and implement necessary adjustments to enhance user experience.
• Release calendar invites and collaborate with the IT team for platform updates.
• Ensure compliance with platform guidelines and take corrective action in case of policy violations.
• Maintain accurate records of platform membership and engagement levels.

Key Relationships:

• Collaborate key internal stakeholders across the organization.
• Liaise with external vendors.
• Work closely with the IT team to implement platform updates.
• Coordinate with the Marketing & Legal Team to ensure content adheres to brand guidelines.
• Success Indicators:
• Demonstrated ability to drive meaningful engagement and participation.
• Achievement of key metrics related to platform usage, attendance, and feedback scores.
• Positive feedback and satisfaction from stakeholders and participants.

Job Requirements:

• Bachelor’s degree or equivalent experience in a relevant field.
• Minimum of 2 years of experience on working on  digital engagement platforms.
• Strong communication, collaboration, and teamwork skills.
• Analytical mindset with the ability to interpret data and derive insights.
• Creative thinking and problem-solving abilities.
• Proficiency in social media platforms, content creation, and project management tools.
• Experience working with diverse teams and stakeholders.

Key Skills and Competencies:

• Multitasking, attention to detail, and analytical skills.
• Excellent verbal and written communication skills.
• Self-motivated with a focus on results and solutions.
• Strong stakeholder expectation and relationship management skills.
• Proficiency in MS Office (Word, Excel & PowerPoint).
• Project management and content design expertise.

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