Amazon Hiring Graduate: Check More Details

Overview:

Amazon is hiring eligible and interested applicants for the post of Program Manager II, OPTIMA at their Karnataka, India location.

To complete details for this job are as follows.

Role and Responsibilities:

• Maintain a list of projects that the SWOT team is working on and provide regular updates to stakeholders on the status and blockers if any.
• Manage new and existing programs, successfully delivering difficult projects and goals across the organization.
• Work directly with operations leaders, support leaders, external teams and third party vendors to design and deliver scalable solutions.
• Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and deliver on-time.
• Own program communication; accelerating progress by driving crisp and timely decisions, removing barriers, escalating as appropriate.
• Influence design and development of strategic processes.
• Work with program managers and business leaders to communicate and impact critical business initiatives.
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions.
• Engage other Optima sites globally to share best practices and improve end-to-end outcomes for customers.
• Manage post-launch support plans (e.g., postmortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence.

Basic Qualification:

• Bachelor’s degree or equivalent
• Minimum of 3+ years’ experience in managing multiple stakeholders, projects/programs or equivalent
• Experience handling confidential information
• Strong understanding of customer privacy standards.
• Excellent analytical, project management, and communication skills.
• Experience writing business documents, MBRs, project proposal, etc.
• Certification such as PMP would be an added advantage.

Preferred Qualification:

• Experience in program requirements definition, together with data and metrics leveraging to drive improvements
• Project management skills involving multiple stakeholders dealing with POCs from different remote locations.
• Experience with SQL and Excel

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